UltraLink provides intuitive, self-service websites to access and manage information online, greatly contributing to employee comprehension of your health and HR benefit offerings.
HR Communications includes:
Employee Portal
The Employee Portal essentially acts like the employee's Home Page for all company and benefit plan related information, with 365x24x7 access also available to line managers, HR/Benefits professionals, and Call Centers.
Employee Portal Services include:
- A centralized location for general HR and benefits information
- Access to UltraLink's decision support tools
- Employee access to personal benefit information
- Useful links to related health and welfare websites
Many of our clients have found that our web technology has reduced or eliminated costly printed communications, while keeping employees more informed than ever before.
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Decision Support Services
UltraLink's Decision Support Services provide several web-based features that employees can use to make important decisions regarding plan options while managing health care expenditures. These include plan summaries, provider directories, example claims, worksheets, and a lot more.
Decision Support Services include:
- Plan comparisons and cost estimation calculators
- Interactive advice on hospitals, physicians, and drugs
- CDHP financial and selection advisors
- Employee self-service research tools
These tools are presented in a "wizard-like" format and are especially helpful on topics such as CDHPs and other more complex issues.
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Fulfillment and Distribution
UltraLink also has expertise in the fulfillment and distribution of printed materials including benefit summaries, enrollment worksheets, catalogs, and so on — if you prefer a more traditional approach using hard copies. Our expertise can be utilized for much more, however, due to our experience in the design and development of these pieces.
Fulfillment and Distribution includes:
- Development and distribution of open enrollment and new hire packets
- Distribution of carrier information packets
- Custom design and printing
- Home delivery of all materials to individual employees
- Data entry of open enrollment/new hire information from printed worksheets
Fulfillment and distribution services should not be underestimated when you are striving for effective employee communication — it is another area in which UltraLink can provide valuable assistance.
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CDHP Services
There is likely no other service that requires more attention to detail than consumer driven health plans (CHDP). The complexity involved in shifting some of the more critical healthcare benefit decisions to the employee requires that your company have superb communication skills, as well as excellent planning, writing, and follow-up capabilities. UltraLink can help you develop such a program.
CDHP Services include:
- CDHP employee communications planning and writing
- Employee portal implementation
- Decision support tools implementation
- Employee call center support
The additional complexity of CDHPs is bound to generate more questions from your employees. UltraLink can serve as your "virtual HR Department," answering these questions and relieving you of the support burden that comes with it.
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UltraLink's HR Communication services cover the entire spectrum – from developing an initial strategy – to producing and distributing printed or online materials to your employees.
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