Absence Management - AbsenceLink

Historically, most employers have viewed employee absence as an inevitable, uncontrollable cost. While it is true that some portion of an employer’s workforce may be missing everyday, ALL the costs – both direct and indirect – of absence can be managed and effectively reduced. With a combination of our HR Answer Center for absence/leave intake and our online technology for tracking and administering absence events, AbsenceLink^TM, provides a coordinated, proven approach for closing the financial gaps created by absence issues.

Via a toll-free number specific to your organization, absence reports are funneled through UltraLink’s HR Answer Center. Our Leave Administrators, who are experienced HR and benefit professionals, take the initial call with the employee, verify general demographic information received from your HRIS/payroll systems, and complete the client-customized intake form online. Processing is sped up, eligibility determination and forms fulfillment are automated, and documentation is consistent and uniform. Streamlining these workflows helps to minimize the impact of absence on operations, improves employee satisfaction with benefit plans, and provides meaningful absence trending data.

We navigate the maze of complex federal and state leave regulations for you, freeing your human resource staff to focus on strategic issues. FMLA is managed concurrently with both occupational and non occupational absences, coordinated with your disability and workers’ compensation carriers or administrators. Intermittent leaves are tracked down to the smallest time increment with automatic alerts on leaves that exceed total eligible time or the specific parameters defined in a medical certification.

One often overlooked area of absence management is the collection of benefit premiums. When employee contributions to benefits need to be paid directly by the employee, we’ll schedule the payments, send payment coupons to the employee, and even collect the premiums. UltraLink ensures clients are not making employee contributions beyond the time it is necessary to do so, saving you money.

UltraLink’s powerful absence management solution offers tailored communications (forms, letters, emails), dedicated account management, and custom interfaces with HRIS/payroll systems. Our comprehensive reporting package details absence trends and provides analysis down to the specific work location or department. In addition to standard reports, we can customize the data or export it to you for easy manipulation. And through varying levels of security, HR staff, supervisors, and employees can access absence information you see fit to provide.

Not only can UltraLink’s Absence Management service help streamline your absence intake and reporting processes, it is designed to help save your company money. To help determine your company's return on investment we have developed an ROI Calculator - just click on the link below to get started.